ISON Group is one of Africa’s largest IT and ITeS company with a presence in almost 25 countries in Africa. Headquartered in Nairobi, Kenya, ISON has over 12,500 employees in Africa, the Middle East and the ASEAN region. ISON capitalizes on the strength of its core expertise and capabilities in a range of sectors such as Telecom Service Providers, Banking and Financial services, Government, Retail, Aviation, Oil & Gas and Tower Infrastructure Providers. We are ISO 27001:2013 certified in Information Security Management System and 9001:2008 in Quality Management System. We leverage our deep domain and delivery expertise; methodologies and frameworks; partnerships and technology alliances to provide turnkey Services – Design, Build and Manage. Our robust servicing infrastructure is built on global delivery platform to deliver Voice, Non-Voice and KPO services.
ISON BPO is the largest independent BPO service provider in Africa with presence in 15 countries. It serves 200 million customers providing analytics, customer experience management, voice process solutions and CRM process solutions.
ISON Technologies is a systems integrator, managed service provider and strategic outsourcing player providing end-to-end IT services and solutions across Africa. Our service offerings include consulting, systems integration, managed services and off-shore/on-shore services. We are among the leading pan-African partners for major companies such as AVAYA, IBM, Cisco, Oracle, Juniper and Riverbed.
ISON Innovation and investments (i3) is recently launched initiative of the ISON Group. The aim of this initiative is to drive consumer internet business in Africa.
Ramesh, a dynamic entrepreneur, an Indo-African business magnate, investor and philanthropist has deep business interests across Africa and Middle East. He carries more than 28 years of rich experience in global technology, market development and business process outsourcing across Telecom Providers and other Verticals.
Vivek is a telecommunications veteran with over two decades of experience in the industry. He is the Founder and Director of ISON Group. ISON Group includes ISON BPO - the largest independent ITeS services company in Africa and ISON Technologies – a leading IT services company in Africa.
As a seasoned MNC executive, Vivek served exemplary stints at IBM, Ericsson and other multinationals.